Terms and conditions
Driving lessons are provided subject to the Terms and Conditions stated below:
1) We reserve the right to amend driving lessons if we are unable to keep the appointment in the event of pre-booked driving tests, mechanical breakdown, sickness, pre-booked holidays or due to immovable traffic.
2) At least 48 hours’ notice is requested to cancel pre-booked driving lessons, cancellations made with less than 48 hours’ notice will be charged at the full lesson rate.
3) All lessons must be paid for in advance by bank transfer or payment through the app. and must be paid in advance.
4) Pre booked lesson packages may be booked at a discounted rate. In the event that any hours remain unused a refund may be provided. In calculating the amount to be refunded all hours already used will be charged at the standard hourly rate and not the discounted rate. Refunds will be made within 30 days for any unused booking providing at least 48 hours notice is given.
5) Unused hours from pre booked packages will expire 6 calendar months from purchase unless agreed otherwise in advance.
6) Online payments for gift vouchers expire after 6 months but can be extended if requested within the time limit.
7) Driving test must only be booked with the agreement of the Approved Driving Instructor (ADI). Booking a driving test is not a guarantee that the student will be test ready by that date.
8) The ADI will only provide a tuition vehicle for the purpose of taking the driving test if they consider the student to be of a sufficient standard so as to successfully pass the test. If the ADI does not consider the student to be test ready, then the test date may need to be changed or cancelled. The decision of the ADI in this matter is final.
9) Practical tests can be booked through the driving school; payment of the test fee must be made within 24 hours of the booking confirmation being issued. No additional charges are made for this service.
10) Students may book their own test date however the availability of the ADI cannot be guaranteed.
11) In the event of an unsuccessful attempt the student is required to maintain an appropriate level of practice ahead of any re-test. A schedule will be agreed with the ADI. Where a student does not maintain the agreed level of practice, the ADI may not provide the tuition vehicle for the purposes of taking the re-test.
12) The driving school operates a zero-tolerance policy towards all forms of bullying, harassment, and discrimination along with all forms of unreasonable behaviour. Driving lessons may be suspended or withdrawn at any time at the sole discretion of the ADI.
13) The student is responsible for always obeying the Highway Code and is therefore wholly liable for any fines, penalty points or prosecution as a consequence of their driving.